Professor Wins Casino Terms of Use

This page sets out the terms and conditions that govern use of our online casino and sportsbook. It explains the relationship between us and our users, the basic rules for account activity, and the practical steps we may take to verify identity, process payments and resolve disputes. By registering or using our services you agree to these rules and any specific terms that apply to promotions or games.

Account responsibilities

You are responsible for keeping your account details secure. Do not share your password or login details and notify us immediately if you suspect unauthorised access. You must provide accurate personal information at registration and update it if it changes. We may suspend or close accounts where fraudulent activity, chargebacks, multi-accounting or other abuse is suspected.

Eligibility requirements

To use our services you must be at least 18 years old and not be barred from gambling in your jurisdiction. We accept customers from permitted countries only; eligibility is confirmed during registration and may be rechecked at any time. We reserve the right to refuse registration from individuals in restricted territories.

Acceptable platform use

Use the site fairly and lawfully. Prohibited activity includes attempting to manipulate games, collude with other players, open multiple accounts, or exploit promotions in ways that violate the promotion terms. Any behaviour that threatens the integrity of services, our systems or other users may result in account restrictions, forfeiture of funds and permanent exclusion.

General bonus and promotion rules

Promotions are subject to separate terms which form part of these conditions. Bonus funds and free spins may carry wagering requirements, contribution weightings and maximum bet limits while wagering. We may withhold, cancel or reclaim bonuses and related winnings where we reasonably believe terms have been breached. Always check the specific promotion rules before opting in.

Deposits and withdrawals

We accept a range of payment methods. Minimum and maximum deposit amounts may vary by method and promotion. Withdrawals are subject to verification and may be processed to the original payment method where possible.

Verification and account checks

We may require identity, address or source-of-funds documentation before processing withdrawals or where activity triggers our checks. Accounts may be temporarily restricted until requested documents are provided. Failure to supply information on request can result in account closure and forfeiture of funds where permitted by law.

Processing and limits

Payment processing times and limits depend on the chosen method. Where applicable, internal daily, weekly or monthly withdrawal limits may apply; larger balances may be paid in instalments subject to these limits and our review procedures.

Dispute resolution

If you have a complaint contact our support team via live chat or email and provide as much detail as possible. We aim to investigate and respond promptly. If a resolution cannot be reached you will be informed of next steps. For email contact use [email protected].

Updates to terms and conditions

We may amend these terms from time to time. Changes will be posted on this page and, where material, notified to account holders. Continued use of our services after changes are posted constitutes acceptance of the updated terms. It is your responsibility to review these terms periodically.