Professor Wins Casino Privacy Policy
This Privacy Policy explains how we at Professor Wins collect, use and protect personal information when you register, play or otherwise interact with our online casino and sportsbook services. We take your privacy seriously and set out below the categories of data we process, how we use it, who we may share it with and the rights you have in relation to your information.
Types of data we collect
We collect several types of data needed to operate your account and provide services. This includes personal data you give us directly, technical details automatically gathered during use, and transactional records of your activity on the site.
Personal data
Personal data includes name, date of birth, email address, phone number, postal address and any identity documents you submit for verification. We also keep account credentials and contact preferences so we can communicate with you and protect your account.
Technical data
Technical data covers IP address, device and browser type, operating system, location information inferred from your IP, and usage data such as pages visited, time spent on site and error logs. We collect this information to maintain and improve our service and to help prevent fraud.
Transactional data
Transactional data records deposits, withdrawals, bets, wins and losses, bonus activity and payment method details. Where required for payments, we record the minimum card or crypto details necessary to process transactions and comply with financial controls.
How we use your information
We use data to operate your account, process payments, verify identity, prevent fraud and money laundering, provide customer support and comply with legal obligations. We also use aggregated and anonymised data for reporting and to improve site functionality. We do not use your information for unrelated marketing without your consent.
Data protection practices
We protect personal data using industry-standard measures, including encrypted connections (HTTPS), access controls and secure storage. Only authorised staff and third-party service providers who need data to perform services for us can access personal information.
Account protection
We monitor accounts for suspicious activity and may temporarily restrict access where we reasonably suspect fraud or misuse. We will notify you of any actions affecting your account unless doing so would compromise an investigation.
Cookies and tracking technologies
We use cookies, web beacons and similar tools to remember preferences, support secure login, analyse site performance and deliver basic functionality. You can manage cookie settings via your browser, though disabling certain cookies may affect site features.
User rights
You have rights to access, correct and, in certain circumstances, request deletion or restriction of your personal data. You may also object to some processing and request a copy of your personal information in a portable format. Where processing is based on consent, you can withdraw consent at any time.
Access, correction and deletion
To request access, correction or deletion, contact our support team. We will respond to verifiable requests in line with applicable data protection law. We may retain copies of records where required for legal, regulatory or legitimate business reasons.
Information sharing and third parties
We share data with payment processors, identity verification services, fraud prevention and compliance partners, game providers and hosting providers. These third parties are contractually obliged to protect data and only process it for specified purposes. We may also disclose information where required by law or to protect our rights.
Privacy policy updates
We may update this policy from time to time. Any material changes will be posted on the site with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.