Professor Wins Casino Responsible Gambling

At Professor Wins we take responsible gambling seriously. We want you to enjoy your time with us while staying in control. This page explains the tools and protections we offer, the signs of problem gambling to watch for, and where to get professional help if you need it.

Our player protection principles

We aim to keep play safe, transparent and fair. We encourage players to set limits, take breaks when needed and contact our support team for help. We balance customer enjoyment with practical safeguards to reduce harm and promote controlled play.

Activity-control tools

You can control your account activity using a range of tools. These include deposit limits, loss limits, session time limits, reality checks and account breaks. If you want extra support, our team can apply restrictions to your account on request.

Deposit limits

Players may set daily, weekly and monthly deposit limits to manage spend. Typical options allow limits from around £10 up to several thousand pounds per period. You can lower or remove limits in your account settings, or contact support to have a limit increased after a cooling-off period.

Loss limits

Loss limits help prevent chasing losses. You can set a loss cap for a day, week or month. If you reach your chosen limit, play will be restricted until the next period. Loss limits work alongside deposit limits to promote responsible bankroll management.

Time limits and breaks

Set session limits or enable reality checks to remind you how long you have been playing. Options commonly include session reminders after 30, 60 or 120 minutes, and the ability to take short breaks from your account. We can also apply temporary account freezes on request.

Self-exclusion

If you need to stop gambling for a set time, you can request self-exclusion. Periods typically range from 24 hours and 7 days to 6 months or longer, including permanent exclusion. During self-exclusion your account will be blocked and you will not be able to access gambling services until the period ends.

Signs of problematic behaviour

Watch for warning signs such as: regularly chasing losses, spending more than you planned, neglecting work or relationships, borrowing money to gamble, and feeling anxious about gambling. If you notice any of these, consider using our controls or seeking support.

Tips for staying in control

Set a budget before you play and stick to it. Use deposit and loss limits, take regular breaks, avoid gambling when stressed or tired, and never gamble with money you need for bills. Ask our support team to apply limits or a break if you feel at risk.

Professional help and support organisations

If you need specialist help, organisations such as BeGambleAware, GamCare and Gordon Moody offer confidential advice, online tools and counselling for people affected by gambling. These services provide helplines, web chat and treatment options tailored to UK residents.

If you would like help implementing limits or arranging self-exclusion, contact our support team and we will guide you through the options available.